All orders are subject to product availability. If a product is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Delivery location
Products offered on our website are only available for delivery to addresses in The Republic of Egypt. Any shipments outside of The Republic of Egypt are not available at this time.
Out of Zone (OOZ) / Not Served Areas in Greater Cairo & Giza | |||||
الصف والعياط | برك الخيام | كيلو 4.5 | الحوامدية | قريه سقيل | أبو النمرس |
كرداسة | منشيه القناطر | منشية ناصر | البدرشين | امبابه قريه نستله | كفر غطاطي |
ناهيه البلد | وراق العرب | عزبة الهجانة | الصف | دجلة بالمز | الحرانية |
ترب اليهود | بشتيل | الدويقة | أم خنان | إبني بيتك 4-5-6 october | الكوم الاحمر |
المنصورية | لعبة | ضواحي القليوبيه | منيل شيحة | صينية الواحات | الكنيسة |
بعد الكيلو 28 طريق القاهرة الإسكندرية | أوسيم | ضواحي الجيزه | أطفيح | كوبري المرازيق | مساكن الاباجيه |
منشية القناطر | البراجيل | التبين | أبو صير | أبو رواش بعد الصليبة | منشية البكاري |
الإمام الشافعي | طناش | كفر العزوة بحلوان | شبرامنت | وردان | ضواحي امبابه |
الإمام الليثي | أبناء الجيزة | حلوان منطقة كفر العلوة ارياف | سقارة | البساتين الشرقيه | زاوية ابو مسلم |
مساكن البساتين | نيكلا | كمبوند بيتا جرينز | ناهيا | القناطر الخيريه أجهور الصغري | مساكن الصلب حلوان |
عزبة خير الله | برقاش | طريق الفيوم | ضواحي القناطر الخيريه | محطة مصر للطيران بالجيزة | العياط |
منطقة الجيزة بصناعية أكتوبر | برطس | أبو رواش | دهشور | كفر حكيم | مساكن اللوكس حلوان |
البصرواي – بولاق | كمبوند دجلة بالمز |
Delivery time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 2-5 business days of the date of your order. Business days mean Saturday to Thursday, except holidays.
Please note we do not ship on Fridays.
The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the products ordered. Products may also be delivered in separate shipments.
Delivery instructions
After placing your order check your mailbox regularly for order updates (Also make sure to check your spam folder if our mail ends there).
If a customer places an order twice and does not receive the orders, any future orders will be canceled.
Shipping costs
Shipping costs are based on the weight and quantity of your order and the delivery method. To find out how much your order will cost, simply add the products you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy products. You will be advised of any charges on the checkout page or after checking with the carrier.
Damaged products in transport
If there is any damage to the order on delivery, contact us within 24 hours once you receive your order.
Questions
If you have any questions about the delivery and shipment or your order, please contact us.